CUSTOMER FEEDBACK FOR CONCORDE AUTO CENTRE
Your local independent auto centre for tyres, exhausts, MOT testing, repairs & maintenance, servicing and much more
At Concorde Auto Centre we have a customer retention rate of over 80%. Read our customer testimonials below to see for yourself why we are the UK's best kept secret. We don't mind if you tell your neighbours about us but if you'd prefer it, we can keep it our little secret!
"Had my engine rebuilt, turned a dreadful experience into a bearable one. Was kept informed throughout the job, everything was explained to me in simple understandable terms (as I'm not mechanically minded) and the price quoted was the price I paid. Fixed 1st time on time. I was very impressed with both service and the price, spending that sort of money I rang everyone to get the best deal. I found the service exceptional and will return time and again. Have already sent family and friends in and they have also received the same level of satisfaction."
ANTHONY - 09 Sep 2014
"VERY.....VERY GOOD AND PROFESSIONAL! WOULD RECOMMEND ANYONE WITH ANY CAR PROBLEMS TO GO THERE.....STAFF ARE FRIENDLY AND VERY HELPFUL AND WILLING TO ANSWER ANY QUESTIONS NEEDED! I REALLY LIKED HOW THEY CALL YOU AFTER THE WORK THEY HAVE DONE TO SEE IF EVERYTHING IS OK!!! REALLY REALLY GOOD COMPANY. I WILL BE TELLING MY FAMILY AND FRIENDS ABOUT THIS COMPANY AND I WILL DEFINITELY BE TAKING MY CAR BACK THERE FOR ANY PROBLEMS THAT HAPPEN IN THE FUTURE!BRILLIANT PLACE!!! THANKS A LOT!MUZZA!!!!"
MOHAMMED - 01 Dec 2014
"Had 4 new tyres which Concorde price matched the cheapest price I already had....got an appointment the following day and I was only there about half an hour...excellent service "
RUSS - 28 Jun 2013
"Very good service and friendly welcome. Good prices and very handy for surrounding areas. Just stumbled on Concorde through internet and would definitely use again. "
PAUL - 11 Jul 2013
"Great service today guys, thanks!"
TRACY - 12 Dec 2013
"Had two front tyres done on the wife's car it was quick and easy to book, price was competitive. The service at the garage was efficient and friendly. I will use them again over kwik fit any day. The Peterborough branch was easy to get to, clean and the staff were great. "
CLIVE - 12 Aug 2013
"Excellent service from start to finish. Highly recommend.They'd forgotten to include something in the quote, and charged for it virtually free, fast, efficient, stupendous value for money and courteous service. And, if you are a woman, virtually every other car place in Peterborough talks to either your husband/partner/random male with you or to your 'chest area' which I hate with a passion - Concorde people seem to appreciate that a grown woman (even a none technical rather dim one!) has the nouse to own a car, and more importantly, pay the bill!!Incidentally, while I was picking my car up, there was an incredibly rude and unreasonable customer giving one of the guys a really hard time and the way he (the concorde employee) dealt with it was very impressive customer service (I'd have lost my cool, but he was ultra professional the whole way)
ANON - 27 Jun 2013
"I've just had my Primera MOT'd for 20 quid. Absolute bargain and great service. Thanks Concorde."
MAGGIE - 14 Mar 2013
"Prompt, efficient service. Very polite chaps on reception, car ready when promised and a good job done all round. Would definitely recommend them. "
HEBBERS - 16 Aug 2013
"I can't find any faults in the service they provided! I had an MOT and Service with Concorde and it was great from start to finish, keeping me well informed at all times. Really great price too!"
ALEX - 20 Dec 2014
"Have used Concorde for a while now and have always had a good service at a great price. What I like best is that it's quick and the price options are good for all budgets. Overall a friendly reliable garage at a reasonable price. Would recommend!"
GREG - 09 Jan 2015
"Very good customer service. it was the first time i used Concorde and will be coming back, i will also be recommending them to others. "
TIGERACE - 25 Sep 2013
"Super quick service , hassle free , have recommended to all of our friends. Will be visiting again for future services and mot. "
SIMON - 15 Jan 2015
"Great service ! Very competitive prices,very professional and helpful staff. I'll definitely use them again in the future. Highly recommended!
...love their courtesy car :)
VOY - 23 Aug 2013
"I needed my brakes sorting before I went away on holiday. Fitting my car in wasn't any trouble for the Concorde lads and they were cheaper than anyone else in town."
DAVE - 13 Nov 2014
"I bought an MOT via Groupon at a bargain price but like every deal you think "there's gotta be a catch!" Well with Concorde Leicester there really wasn't. Great customer service, clean garage and reception environment.
Unfortunately my car failed it's MOT so they arranged for new tyres to be delivered that day and less than 24 hours later my car had new tyres (keenly priced) and passed its MOT (the retest was FOC!) Then to top it off, I've got a £20 voucher off my next visit! Very impressive stuff indeed. Will certainly be going back for my next service! Thanks to everyone at the Leicester Branch for looking after my baby....... :-) "
SAM - 10 Sep 2013
"You've Mot'ed my car now 4 this year and may I say thank you, what a reasonably priced job you did too - thank you."
MICHAEL - 06 Jan 2014
"I've just moved to the area and needed 4 tyres and an MOT. I did my research and came across Concorde Auto Centre.
They were excellent! They gave me a fantastic price for my tyres and put my car through an MOT for only £20! I felt that they never ripped me off, as I have been before, and they never charged me main dealer prices. They were also quick and very courteous. I will definitely be going back again and I will be highly recommending Concorde Auto Centre, Hampton. "
NICOLETTE - 17 Apr 2014
"We had our motorhome serviced and MOT'd and were very happy with the result."
HALLE - 27 Apr 2014
"After being advised of tyre problems by the centre they sourced tyres very quickly and the service throughout was first class. Smooth, efficient and fast. Couldn't ask for more. A recommended service which we have been regular users of for many years. First choice every time."
F.AWN - 08 Apr 2014
"Just a quick thanks for sorting our Skoda's front lights out late on Tuesday afternoon. Great service at short notice."
RICHARD - 14 Dec 2012
"I have been using Concorde's Wisbech centre for a few years now after recommendation and I have always had brillant service.
KELVIN - 22 Jun 2013
"Highly Recommended! Top Service & Decent Prices!
I got both my cars MOt'd.
A full Service
New set of Tyres
To top it of a voucher for a discount on a future service on my next car!Thanks! "
KEVAL - 07 Sep 2013
"Fantastic Service with good clear advice and competitively priced. I now know where to go for all my car requirements. "
SCHONFELDT - 12 Jul 2013
"Excellent customer service, would recommend to anyone!
Had diagnostics done and then received a voucher for £20 off my next service!
ALEX - 10 Sep 2013
"Three experiences with this dealer, including tyre changes and enquiries over a two year period. I was dealt with not only efficiently but also unfailingly politely and pleasantly."
LEE - 04 Apr 2014
"Excellent service. On time with my booked time, good prices and very amenable
staff. Will definitely return in the future as good prices as well.
ALAINA - 01 May 2014
"Staff were really friendly, work was completed to a good standard and within a 3 hour timeframe. Car got retested same day and passed MOT. Headlights were aligned free of charge. Garage was clean and tidy just like a main dealer. Prices were reasonable. Will definitely be using Concorde for servicing next year!"
VIKRAM - 20 Aug 2013
"Loving the new courtesy cars Concorde, better than my own car!"
PETER - 01 May 2013
"First time used. Very impressed by price and wonderful service, the premises are spotless and the staff are so very helpful, will recommend to as many people as I can."
HAMISH - 25 May 2014
"Concorde - Elm, Wisbech. I was in there the other day, had my tyres checked all round, and had one taken off and the valve replaced. The bill £5.00! It was so worth it and Neil who runs the place is something short of a GENIUS!!! Thanks Neil."
MIKE - 24 Dec 2012
"Very pleased with all aspects of the garages work. First time I have used Concorde but will always be returning."
STEVE - 14 Nov 2014
"My husband usually deals with most things that has to be done to my car. But the tyres needed changing and I was the only one available to take it in. I wasn't really looking forward to going. But once there, I dont know what I was bothered about. The staff were friendly, my car was taken care of and all I had to do was sit in the customer room and watch tv. It had all been pre paid for, so I just had to sign the invoice. The mechanic Iinformed me that he had looked at things like brake pads and that all was well. I wasn't expecting the extra service. So 10/10 for Concorde. I will be using them ( myself) when I next need to and will also recommend them ."
MRS ANON - 03 Apr 2014
"Concorde Norwich is an excellent service centre . Friendly staff and outstanding value for money . I wont take my car anywhere else in Norwich. Thank you Concorde"
FIONA - 16 May 2014
"I just thought I would drop you a quick email to say thank you for your service over the last few days.I found you not only competitive but offered a good service, a friendly atmosphere and most important of all, excellent aftersales.
ANDREW - 21 May 2013
"Have to say thanks for the help I got yesterday with my car and thank you to Chris who explained everything to me and the advice given. I will be using Concorde for all my future business."
LEE - 17 Sep 2014
"I recently had some work done to my car at Concorde Tyres in Wisbech, the staff were all very helpful and friendly. They didn't try to 'fob me off' because I'm female, they were genuinely interested in my safety. I have recommended them to a friend and have since booked a new cambelt to be fitted with them as well. I will not hesitate to use them again for anything else I need. Very many thanks for a great service :) "
FAITH - 16 Jun 2013
"Quick service and cost exactly what they quoted"
SITHE - 28 Aug 2013
"Friendly staff at Leicester branch. Fitted me in quickly and were very helpful and not expensive "
TERRY - 05 Jan 2015
"I requested a callback and give a time and the callback was spot on for a price for a service flush and replace antifreeze and mot for 188.00 pounds with top quality parts other service centres was no match the appointment and the above service was completed within three working days and after seven working days I was informed that i am entitled to a 20.00 pounds voucher for my next service the staff at the wisbech centre was very helpfull on a previous occasion without an appointment was able to get free air I would recormend my branch any time and hope others can have the same service as
KACEY - 19 Aug 2013
"Having taken my car into the Leicester branch for a service, MOT,and new tyres.I could not have been more pleased with the service from start to finish plus the fact that I saved money compared with the Citroen main dealer price."
RAJ - 09 Apr 2014
"Staff were really friendly, work was completed to a good standard and within a 3 hour timeframe. Car got retested same day and passed MOT. Headlights were aligned free of charge. Garage was clean and tidy just like a main dealer. Prices were reasonable. Will definitely be using Concorde for servicing next year! "
RICKY - 31 Oct 2014
"I'd forgotten to book my car in for it's MOT until someone from Concorde reminded me. Glad they did and it only cost £20."
PHIL - 14 Apr 2013
"Hi had been having trouble with the exhast system for some while,had three quotes,concorde ade sure they beat any other.Exhaust was fitted,around my owm work schedule.promp and polite,no mess.feel safe in their hands. "
KIM - 15 Aug 2014
"Great prices, great service. Don't take my word for it, pop along and have a look, about time we had a decent garage in Peterborough. Clean tidy and very well presented, seem to do everything to do with cars... well done Concorde.
Left car for a service and walked around Dobbies while it was done, although many people sat watching their cars being repaired through the HUGE viewing windows. This has it all, in a great area of town."
PETE - 25 Jul 2014
"Booked my car for an MOT. Service was excellent in terms of time to complete the job whilst I waited in the waiting room. Pleasant receptionist with pleasant surroundings."
ARIFK - 07 Apr 2014
"I've been to many places to have various bits done to my car/cars in the past but Concorde leave the rest standing. The service, the help, the price and the speed in which they get things one are absolutely top drawer.
On top of this, the Centre (Peterborough) had a small section for kids to play with toys whilst you are waiting, drinks/snacks machines, a clean waiting area and very clean and spacious toilets.
Honest and trustworthy, great customer services and friendly.
Simply put, I will never go anywhere else ever again.
FLETCH - 19 Aug 2013
"I have never used Concorde before and turned up with a problem with my new car and its tyre's. Not only did they quickly sort my tyre's out but also gave me advice about other issue's and how to go about resolving these with the garage I had bought my car from. I did need to call Concorde several times and they we more than happy to help me. Its all sorted out now but would not have been if it wasn't for this fantastic team, thank you. "
ANGELA74 - 01 Apr 2014
"After my first experience with Concorde (following a blow out last month) my wife just called Concorde to book her car in for its first service; she spoke with a guy called Greg who was excellent to deal with. I wish everyone could know how easy it is to deal with the team at Concorde, as it is genuinely rare to experience such efficiency and be treated with such professionalism and courtesy this side of a Porsche dealership (and even then, that's hit & miss!) Genuine thanks from a genuine customer."
SIMON - 24 Jan 2013
"The Alfa is now purring again; that's what 30 minutes or so, fresh oil and a new filter does. Thanks chaps - a professional and stress free experience, nicely priced and well delivered."
AL - 18 Oct 2013
"I called asking whether Concorde could fit me in on that day! Unfortunately they couldn't but they did everything they could to fit me in the next day. The customer service was excellent and my tyres were fitted in no time at all! "
STEPH - 25 Sep 2013
"Leicester Concorde Centre was brilliant, friendly and great with the advice they gave me. Also fixed my car, I will be liking and sharing on facebook so that people will no where to go if they want a professional job doing on their cars. Keep the good work up, and thanks. "
GAZ - 19 Aug 2013
"I would defo use these again, they saved me £80.00 and that's fantastic for a mum on a shoe string budget "
LAMBIIEE - 16 Jun 2013
"I popped into Concorde to see if they could check my tyres today. They were really helpful and quick. I'll be using them again when I need a service."
MATT - 01 Apr 2013
"These guys did my caddy 'zorst. Good price, excellent work and a clean and comfy waiting room (free werthers too!) I'll be going back."
MATT - 19 Dec 2012
"Great service, clean enviroment and really well priced. More than happy and will be going back.Karl "
KARL - 04 Sep 2013
"Service was quick, pricing is very reasonable and genuine overall impressions were good.! "
ERSHWIN - 08 Aug 2013