CUSTOMER FEEDBACK FOR CONCORDE AUTO CENTRE
Your local independent auto centre for tyres, exhausts, MOT testing, repairs & maintenance, servicing and much more
At Concorde Auto Centre we have a customer retention rate of over 80%. Read our customer testimonials below to see for yourself why we are the UK's best kept secret. We don't mind if you tell your neighbours about us but if you'd prefer it, we can keep it our little secret!
"We had our motorhome serviced and MOT'd and were very happy with the result."
HALLE - 27 Apr 2014
"Just a quick thanks for sorting our Skoda's front lights out late on Tuesday afternoon. Great service at short notice."
RICHARD - 14 Dec 2012
"Concorde Norwich is an excellent service centre . Friendly staff and outstanding value for money . I wont take my car anywhere else in Norwich. Thank you Concorde"
FIONA - 16 May 2014
"I never give 5 stars but Concorde deserve 5 stars for their professionalism. I would certainly use them again in the future. Well done. Thank you."
LIZ - 27 Sep 2017
"First time used. Very impressed by price and wonderful service, the premises are spotless and the staff are so very helpful, will recommend to as many people as I can."
HAMISH - 30 Nov 2016
"Once again fantastic experience at Concorde Auto Centre. Very well run garage who go out of their way to make sure the customer is happy every step of the way. Prices are competitive but the service blows everywhere else out the water!"
NINA - 03 Jan 2018
"Very good customer service. it was the first time i used Concorde and will be coming back, i will also be recommending them to others. "
TIGERACE - 25 Nov 2016
"The Alfa is now purring again; that's what 30 minutes or so, fresh oil and a new filter does. Thanks chaps - a professional and stress free experience, nicely priced and well delivered."
AL - 25 Aug 2016
"Staff were really friendly, work was completed to a good standard and within a 3 hour timeframe. Car got retested same day and passed MOT. Headlights were aligned free of charge. Garage was clean and tidy just like a main dealer. Prices were reasonable. Will definitely be using Concorde for servicing next year! "
RICKY - 31 Oct 2014
"Excellent service. On time with my booked time, good prices and very amenable
staff. Will definitely return in the future as good prices as well.
ALANA - 23 Aug 2017
"Great prices, great service. Don't take my word for it, pop along and have a look, about time we had a decent garage in Peterborough. Clean tidy and very well presented, seem to do everything to do with cars... well done Concorde.
Left car for a service and walked around Dobbies while it was done, although many people sat watching their cars being repaired through the HUGE viewing windows. This has it all, in a great area of town."
PETE - 24 Jan 2018
"After being advised of tyre problems by the centre they sourced tyres very quickly and the service throughout was first class. Smooth, efficient and fast. Couldn't ask for more. A recommended service which we have been regular users of for many years. First choice every time."
F.AWN - 20 Apr 2017
"Recommend this company to all my mates and family, honestly so glad we have one fairly close by. Saves the heartache of going elsewhere and them messing it up. Other places can be cheaper for servicing but DON'T BE FOOLED. Most places don't do proper servicing and then if your car goes wrong you'll be stuck in the middle of a fight between manufacturer and garage for who pays for the damage.. Concorde are one of the only places to do scheduled servicing so you know if anything goes wrong it's actually insured!! Peace of mind so valuable!"
RYAN - 28 Feb 2018
"I popped into Concorde to see if they could check my tyres today. They were really helpful and quick. I'll be using them again when I need a service."
MATT - 01 Apr 2013
"It was the second I have been at Concorde Auto Centre. Both times were good visits. They have been accommodating. The fact that they have a waiting room with tables to work on with my laptop is very, very helpful. I am able to work whilst waiting. I will definitely be back for either of our cars next year for our MOTs. Many thanks!!!"
W - 27 Oct 2017
"I recently had some work done to my car at Concorde Tyres in Wisbech, the staff were all very helpful and friendly. They didn't try to 'fob me off' because I'm female, they were genuinely interested in my safety. I have recommended them to a friend and have since booked a new cambelt to be fitted with them as well. I will not hesitate to use them again for anything else I need. Very many thanks for a great service :) "
FAITH - 16 Jun 2017
"Have to say thanks for the help I got yesterday with my car and thank you to Chris who explained everything to me and the advice given. I will be using Concorde for all my future business."
LEE - 17 Sep 2014
"I've just had my Primera MOT'd for 20 quid. Absolute bargain and great service. Thanks Concorde."
MAGGIE - 14 Mar 2013
"Great service today guys, thanks!"
TRACY - 14 Jun 2017
"I've just moved to the area and needed 4 tyres and an MOT. I did my research and came across Concorde Auto Centre.
They were excellent! They gave me a fantastic price for my tyres and put my car through an MOT for only £20! I felt that they never ripped me off, as I have been before, and they never charged me main dealer prices. They were also quick and very courteous. I will definitely be going back again and I will be highly recommending Concorde Auto Centre, Hampton. "
NICOLETTE - 02 Jun 2017
"Highly recommended company. Great value for money and excellent service. Will use again"
JOANNE - 04 Apr 2017
"You've Mot'ed my car now 4 this year and may I say thank you, what a reasonably priced job you did too - thank you."
MICHAEL - 26 Jan 2017
"My car had an exhaust fitted, searched the prices online and Concorde came at great price. They also did a free diagnostic vehicle check on my car that included batteries, brakes, tyres and rest of the exhaust system. In-which it only needed an end exhaust box. Therefore, I saved money. "Honest and fantastic customer service. Recommended. "
JAI - 08 Nov 2017
"Concorde Auto Centre has a fantastic location, just drop off car and within 10 mins you're walking around city centre taking your mind off that "going to the dentist feeling". They will phone you when your car is ready or if they need parts to fix the problem. Or just relax in their customer waiting area. Best price I've come across for MOT and with a quick turnaround, I can not praise them enough. Will be returning in 12 month's, Thank you all at Concorde Auto Centre."
LUKE - 18 Jan 2018
"Hi had been having trouble with the exhast system for some while,had three quotes,concorde ade sure they beat any other.Exhaust was fitted,around my owm work schedule.promp and polite,no mess.feel safe in their hands. "
KIM - 04 May 2017
"Friendly staff at Leicester branch. Fitted me in quickly and were very helpful and not expensive "
TERRY - 01 Feb 2018
"Super quick service , hassle free , have recommended to all of our friends. Will be visiting again for future services and mot. "
SIMON - 02 Apr 2018
"Excellent customer service, would recommend to anyone!
Had diagnostics done and then received a voucher for £20 off my next service!
ALEX - 12 Oct 2016
"I needed my brakes sorting before I went away on holiday. Fitting my car in wasn't any trouble for the Concorde lads and they were cheaper than anyone else in town."
DAVE - 13 Nov 2014
"Had my engine rebuilt, turned a dreadful experience into a bearable one. Was kept informed throughout the job, everything was explained to me in simple understandable terms (as I'm not mechanically minded) and the price quoted was the price I paid. Fixed 1st time on time. I was very impressed with both service and the price, spending that sort of money I rang everyone to get the best deal. I found the service exceptional and will return time and again. Have already sent family and friends in and they have also received the same level of satisfaction."
ANTHONY - 09 Sep 2014
"VERY.....VERY GOOD AND PROFESSIONAL! WOULD RECOMMEND ANYONE WITH ANY CAR PROBLEMS TO GO THERE.....STAFF ARE FRIENDLY AND VERY HELPFUL AND WILLING TO ANSWER ANY QUESTIONS NEEDED! I REALLY LIKED HOW THEY CALL YOU AFTER THE WORK THEY HAVE DONE TO SEE IF EVERYTHING IS OK!!! REALLY REALLY GOOD COMPANY. I WILL BE TELLING MY FAMILY AND FRIENDS ABOUT THIS COMPANY AND I WILL DEFINITELY BE TAKING MY CAR BACK THERE FOR ANY PROBLEMS THAT HAPPEN IN THE FUTURE!BRILLIANT PLACE!!! THANKS A LOT!MUZZA!!!!"
MOHAMMED - 27 Jul 2017
"I'd forgotten to book my car in for it's MOT until someone from Concorde reminded me. Glad they did and it only cost £20."
PHIL - 14 Apr 2013
"Having taken my car into the Leicester branch for a service, MOT,and new tyres.I could not have been more pleased with the service from start to finish plus the fact that I saved money compared with the Citroen main dealer price."
RAJ - 09 Apr 2014
"I just thought I would drop you a quick email to say thank you for your service over the last few days.I found you not only competitive but offered a good service, a friendly atmosphere and most important of all, excellent aftersales.
ANDREW - 14 May 2015
"I recommend Concorde Auto Centre to all. Excellent customer service, care, and attention, and excellent prices for servicing, MOT, and replacement parts. A big thank you to the Norwich branch, and for the personal touch from start to finish."
ANDREW - 16 Mar 2018
"Service was friendly, efficient, professional and prompt - and with a free MOT, would definitely recommend!"
COLIN - 20 Jan 2018
"I can't find any faults in the service they provided! I had an MOT and Service with Concorde and it was great from start to finish, keeping me well informed at all times. Really great price too!"
ALEX - 11 May 2017
"Three experiences with this dealer, including tyre changes and enquiries over a two year period. I was dealt with not only efficiently but also unfailingly politely and pleasantly."
LEE - 04 Apr 2014
"Booked my car for an MOT. Service was excellent in terms of time to complete the job whilst I waited in the waiting room. Pleasant receptionist with pleasant surroundings."
ARIFK - 07 Apr 2014
"My husband usually deals with most things that has to be done to my car. But the tyres needed changing and I was the only one available to take it in. I wasn't really looking forward to going. But once there, I dont know what I was bothered about. The staff were friendly, my car was taken care of and all I had to do was sit in the customer room and watch tv. It had all been pre paid for, so I just had to sign the invoice. The mechanic Iinformed me that he had looked at things like brake pads and that all was well. I wasn't expecting the extra service. So 10/10 for Concorde. I will be using them ( myself) when I next need to and will also recommend them ."
ANON - 31 Jul 2017
"Very pleased with all aspects of the garages work. First time I have used Concorde but will always be returning."
STEVE - 14 Sep 2016
"I have never used Concorde before and turned up with a problem with my new car and its tyre's. Not only did they quickly sort my tyre's out but also gave me advice about other issue's and how to go about resolving these with the garage I had bought my car from. I did need to call Concorde several times and they we more than happy to help me. Its all sorted out now but would not have been if it wasn't for this fantastic team, thank you. "
ANGELA74 - 03 Oct 2017
"Have used Concorde for a while now and have always had a good service at a great price. What I like best is that it's quick and the price options are good for all budgets. Overall a friendly reliable garage at a reasonable price. Would recommend!"
GREG - 12 Dec 2017