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Super Sales People Vacancies in Northampton

Published: Sunday 22nd of May 2016 | Author: Andy | Category: Vacancies

Based in Northampton serving customers over the phone, advising and selling them what they need for their car.

The Role:

• Greeting Customers over the telephone in a reassuring friendly way.

• Provide an exceptional Customer Experience.
• Offering advice and information, including costs on any work that is .
• Ability to Upsell - NOT Miss-sell -  Products that will be of benefit to the Customers Vehicle. 
• Co-ordinating Vehicles for Repair & Fit into the busy Technicians Schedules. 
• Ordering & chasing delivery of Parts.
• Inbound & Outbound calls with Existing & New Customers. 
• Dealing with any Customer queries by Telephone.
• Ensuring all bookings & Payments are handled timely and efficiently. 
• Ensuring Reception & Customer Waiting Area is Clean, Tidy and presentable.
• Arranging Courtesy Cars.

The Candidate: 

• Previous experience within the Motor Trade / Service Management is a great advantage.
• Experience of Cameo or Kerridge System is an advantage.
• Being computer literate is essential.
• Understanding of Vehicle Parts, Faults and Fix.
• Must be confident in person and on the telephone.
• Be a team player and able to work productively.
• Liaising with Branch Managers.
• Know how to sell and look for buying signals. 
• Able to multitask effectively to ensure that tasks are completed accurately and on time. 
• Must be organised and able to co-ordinate under pressure in a busy environment

The right person will have the willingness to learn whilst working in a busy environment. You will be a fast learner with exceptional Co-ordination skills. Able to Multi Task and maintain the positive attitude. Ideally you will have Sales Experience in order to help grow the business and increase the Customer Base. 

Salary and holiday entitlement: £25,000 - £30,000 Basic  

£52,000 OTE - and is achieved by the current team members - this is no fantasy figure!

29 days' Annual Holiday, including Bank Holidays. 
Please email CV and covering letter to andy@concordeautocentre.com

About Concorde Auto Centre

With branches in Cambridge,   Coventry,   Leicester,   Milton-keynes,   Northampton,   Norwich,   Oxford,   Peterborough and Wisbech,   Concorde Auto Centre offers a wide range of professional services with highly trained auto technicians always on hand to fit new parts or to offer advice to our loyal customers. Call us today to get the best prices on new car tyres fitted, winter car tyres fittedwheel alignmentcar exhaust systemsair conditioning rechargesreplacement brake pads and discsbooking in your car for its MOTcar servicingcambeltsshock absorbersengine rebuildsvehicle diagnosticsclutchesbatteriestow barsturbo inspection and  car gearboxes


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CUSTOMER FEEDBACK

"I recently had some work done to my car at Concorde Tyres in Wisbech, the staff were all very helpful and friendly. They didn't try to 'fob me off' because I'm female, they were genuinely interested in my safety. I have recommended them to a friend and have since booked a new cambelt to be fitted with them as well. I will not hesitate to use them again for anything else I need. Very many thanks for a great service :) "

FAITH - 16 Jun 2013

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